Call The Ticket Factory on 0844 338 0338
Our lines are open from 8am to 10pm, seven days a week

For detailed enquiries, please call:

Ticket Hotline - 0844 338 0338
To book tickets or for information on concerts and public exhibitions

Disabled Bookings - 0844 581 0700
To book tickets if you require a wheelchair space or have any other specific requirements

Customer Services - 0844 581 0777
For any queries about existing bookings

Group Bookings - 0800 358 0058 or [email protected]
(Please note our Group Bookings department are open between 8am and 6pm Monday to Friday)
Group bookings are usually for 10 or more tickets, please check each event

Technical Support - 0844 581 0757
If you have any problems booking on this website

Minicom Users - 0121 767 3951

Email - To email your enquiry contact [email protected]

We try to deal with all queries within 48 hours of receipt.

PLEASE NOTE: In the interests of safety, card details should not be quoted as emails are not a secure form of communication.