Purchase of tickets –

I. All ticket purchases are non-refundable under any circumstances other than the cancellation of the event or the event being moved to an alternative date which prohibits the ticket holder from attending. In this instance the full value of the ticket less any booking fees, transaction fees, postage/credit card charges will be refunded.
II. We are unable to accept any liability or replace any tickets lost, stolen or damaged after they have been received by the recipient.
III. The Rules and Regulations of the venue and event organisers must be adhered to.
IV. Although we will do our best to keep you informed of any cancellation, it is the ticket holders' responsibility to establish whether an event has been cancelled and the date and time of any rearranged event.
V. There is no obligation to refund monies or exchange tickets if the venue alters or varies the programme due to events or circumstances beyond its control.
VI. There is no obligation to refund monies or exchange tickets should the event organiser subsequently offer any discount or promotion that makes tickets available at a price lower than that previously paid by any customer.
VII. Tickets are not transferable. If not purchased from an authorised outlet, tickets may be declared void and will not guarantee entry to the venue.
VIII. If tickets that are dispatched by Special Delivery are returned to us as "addressee unknown", we reserve the right to cancel the order.
IX. We reserve the right to cancel any tickets we believe to have been purchased fraudulently.

These Terms and Conditions are issued by Fawley Court Estates Ltd. It is your responsibility to familarise yourself with these conditions and acceptance of these will result in a legally binding contract between you and Fawley Court Estates Ltd. By purchasing a ticket or entering Fawley Court Estate you are accepting these Terms and Conditions.

“Event” refers to Henley Regatta at Fawley Court.
“You” refers to the holder of the Ticket and “Your” shall be read accordingly.
“Management”, “we”, “our” and “us” refers to Fawley Court Estates Ltd
“Terms and Conditions” refers to these terms and conditions posted on
“Venue” and “premises” refer to Fawley Court Estate, Henley on Thames
“Ticket” refers to any ticket for the ticket holder to attend an Event at Fawley Court Estate.

1.0 We reserve the right to refuse access to, or remove from site any attendee we consider to be causing offence to others. In this instance the booking will be cancelled without refund.
2.0 We insist that all our attendees ensure that their behaviour does not impair the enjoyment of others. Equally anyone behaving in a manner deemed unsociable or potentially dangerous will be ejected from the venue without refund. Any incident which is deemed to be breaking the law will result in prosecution.
3.0 Fawley Court Estates Ltd fully reserve the right to refuse admission. Any individual who has previously been removed from the site should not purchase a Ticket for any event as entry will be refused.
4.0 Failure to adhere to the Terms and Conditions will result in the booking being cancelled and the offender being either refused access or removed from the premises.
5.0 A speed limit of 10mph is in force in all areas of Fawley Court Estate and anyone breaching this limit will be removed from the estate. Any driving behavior on the estate which is deemed to be dangerous will result in immediate removal. Driving under the influence of alcohol will be reported to the police and you will be removed from site.
6.0 All vehicles and property are left entirely at the owner’s own risk. No liability will be held for any damage or theft that may occur.
7.0 Fawley Court Estates Ltd will not be held liable for death or injury (except in the case of proven negligence), or be held liable for any damage to property, or for any losses or other liability incurred by the ticket holder or any other person connected with their booking.
8.0 No food or drink is permitted to be brought on to the premises.
9.0 With the exception of special assistance dogs, no animals shall be brought on to the premises.
10.0 No trading whatsoever shall take place at the venue, should anyone be found doing so they will have their goods confiscated and they will be removed from the Venue.
11.0 The racing is organized by Henley Royal Regatta and is not controlled by Fawley Court.
12.0 You, your vehicle and/or possessions are subject to random searches before entering the Fawley Court Estate. If you are found to be in possession of illegal substances, you will be liable to prosecution. Management, at its discretion, will confiscate any items which are deemed illegal or unsuitable. These include, but are not limited to, illegal or intoxicating substances, fireworks, flares, sparklers, smoke or gas devices, smoke canisters, portable laser equipment, air horns, spray cans or any item that can be considered a weapon. Any person in possession of such articles will be refused entry or removed from the premises.
13.0 Please respect our neighbours and the local residents when travelling to and from the venue. We ask that noise is kept to a minimum after 11pm.
14.0 Fawley Court Estates Ltd operate a zero tolerance policy with regards to violence or abuse (verbal, on email or physical) towards any member of its staff at any time. Anybody displaying an such behaviour will be refused entry or removed from the venue. If deemed appropriate any incidents will be reported to the police.
15.0 Force Majeure – Fawley Court Estates Ltd shall not be in breach of this agreement, nor be liable for any failure or delay in performance of any of its obligations under this agreement arising from or attributable to acts, events, omissions or accidents beyond its reasonable control (Force Majeure), including but not limited to any of the following: (a) Acts of God, including but not limited to fire, flood, earthquake, windstorm or other natural disaster; (b) war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, breaking off of diplomatic relations or similar actions; (c) any communicable disease or threat or fear of communicable disease (whether actual or perceived) which leads to (i) the imposition of quarantine or restriction in movement or gathering of people or animals by any national or international body or agency or (ii) any travel advisory or warning being issued by a national or international body or agency; (d) terrorist attack, civil war, civil commotion or riots; (e) nuclear, chemical or biological contamination or sonic boom; (f) voluntary or mandatory compliance with any law (including a failure to obtain any license or consent needed or any change in the law or interpretation of the law); (g) fire, explosion or accidental damage; (h) adverse weather conditions; (i) collapse of building structures, failure of plant machinery, machinery, computers or vehicles; (j) any labour dispute, including but not limited to strikes, industrial action or lockouts; (k) non-performance by suppliers or subcontractors (other than by companies in the same group as the party seeking to rely on this clause); (l) interruption or failure of utility service, including but not limited to electric power, gas or water; (m) a decision taken by Operators , operating at The Venue(n) the death of a member of the British royal family; and (o) the failure to make an appearance at or to participate in Henley Royal Regatta of any rowing team or individual competitor, star guest, artist, DJ or performer.
Where the Venue is unable to perform its obligations under these Terms and Conditions it shall use its reasonable endeavours to notify you of the nature and extent of the Force Majeure Event causing its failure or delay in performance.
16.0 The copyright and any other intellectual property rights in any film, or other form of moving picture originated at Fawley Court Estate during Henley Royal Regatta shall not be used by you for any form of public advertisement or display or for any other purposes (except for the non commercial use/private enjoyment of the person making the film) without obtaining the prior written consent of the owner of those intellectual property rights;
17.0 The Management reserves the right at its absolute discretion not to allow professional still or moving picture camera equipment to be taken into or used respectively at or within the Venue and the remainder of the Premises, and, that still pictures, photographs, moving picture images and/or still pictures which are derived from moving picture images originated or recorded within the Premises shall only be used for the private enjoyment of the person filming or recording such still pictures, photographs or moving picture images and not for any commercial purpose;
18.0 By attending Fawley Court Estate, and agreeing to the terms and conditions as laid out you will be deemed to have:
18.1 consented to the use by the Venue (and by any third party approved by management) for the purposes of or in connection with any publication, exhibition or broadcast (including any advertising or promotional literature, campaign or material) in any media worldwide and approved by Management, of any still or moving image taken at the Venue, where such image includes any image of the you; and
18.2 Waived your personality rights and/or privacy rights to the extent necessary to permit such use.
19.0 We will use our discretion in deciding when to enforce these Conditions. The nature and complexity of event operations means that we are unlikely to enforce these Conditions in every instance in which there is a breach. However, notwithstanding this we nonetheless reserve the right to enforce (without limitation whether by taking practical steps and/or bringing legal proceedings) in every instance where we deem it appropriate. No failure or delay to enforce, or decision by us not to enforce, should be construed as a waiver of our right to do so.