Privacy Policy

This site is controlled and operated by the National Exhibition Centre Limited ("NEC, we, our, us").

At the NEC we are committed to protecting your privacy.

We collect and request information about visitors to NEC sites in several different ways.

We do not sell, share or rent this information to anyone outside the NEC without your express permission.

What Information Do We Collect?

If you visit any of our sites, we may collect two different types of information about you: personally identifiable and non-personally identifiable.

We will only collect personally identifiable information if you opt-in and take certain actions on our sites:

  • If you choose to fill out an online contact form, we record your name, company, email address, phone and fax number and event details or enquiry details.
  • If you choose to fill out an NEC survey, we record your contact information (as provided) in addition to your survey responses.
  • If you choose to subscribe to one of our email newsletters, we record your name, email address, mobile number, postcode, year of birth and gender.
  • If you purchase any of our Products or Services, we record your confidential billing information.
  • If you enter any of our competitions, we record your answer and your contact information.

We request this information so that we can answer your pre-sales questions, inform you of important company or product news and fulfil your orders. We store this personally-identifiable information on our own secure servers, and we retain it for our permanent company records.

The non-personally-identifiable information we collect is typical of many web logs: browser and processor type, IP address, and the website visited before arriving at one of our sites. We may also track the pages visited within our sites. We use this information in aggregate to understand our visitors better, and to learn which sections of our sites are most and least popular.

From time to time, we may contact you by post or by email, with information or offers regarding upcoming events, products or services. If you do not wish to be contacted by us about upcoming events, products or services, please contact us at corporate&[email protected] Please ensure you address your email with "Unsubscribe" in the subject line. It is essential that your registered email address be provided in order for us to action such a request.

How Do We Protect Your Information?

We record the personally-identifiable and non-personally-identifiable information described above on our own servers and databases. We do not sell, share or rent this information to anyone outside NEC, and access to it is restricted to employees of NEC who have a specific, job-related need for it. In addition, our servers are protected to attempt to prevent unauthorised access by outsiders.

Do We Use Cookies?

"Cookies" are small pieces of information stored by the web browser on your computer's hard drive; they are used to assist in tailoring your return visits to our sites, or to assist in monitoring site usage. NEC uses cookies to evaluate and improve the effectiveness of certain pages on our site. Information on deleting or controlling cookies is available at Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our sites.

For more information about our cookie policy please click here

Your Company Name

In order to promote the success of our company in the marketplace, we post details of our selected customers on our sites.

Our sites currently include details of our selected customers. If you prefer that we do not use your company, please send an email to [email protected] and we will remove your company's name from the site.


Our sites contain links to other websites that we believe are relevant to our visitors' needs. Please be aware that NEC is not responsible for the site content, privacy policies or services of those other websites.

Your Consent

By submitting your information you consent to the use of that information as set out in this policy.

We will occasionally update this privacy policy to reflect changes in our services and customer feedback. When we post changes to this policy, we will revise the "last updated" date at the top of this policy. If there are material changes to this statement or in how we will use your information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how we are protecting your personal data.

Your Rights

In addition to our safeguards your personal data is protected in the UK by the Data Protection Act 1998. We operate and are registered in accordance with the applicable data protection legislation.

Business Data

The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V of the Local Government and Housing Act 1989. Registered in England No. 979395. Registered Office: The National Exhibition Centre Birmingham B40 1NT