Where Are My Tickets?
Your tickets will be sent out at least 5 days before the show, sooner if possible, as we know what it can be like waiting for tickets for your favourite show.
Reasons why tickets are often sent out so close to the show include:
• If special 'souvenir' tickets are being printed
• We have to wait for the relevant venue to send us the tickets
• The promoter / organiser of the show has chosen to send tickets out at a later date
If you haven't received your tickets within 5 days of the event please call our customer services team on 0333 300 3010.
Did you know that on the majority of our shows you can now choose to buy e-tickets so you can print them at home and not have to wait.
Purchased tickets as a present? Gift Certificates can be downloaded here if the tickets you've purchased haven't arrived in time.